Refund Policy

At My Store, customer satisfaction is our top priority. We want every customer to have a positive shopping experience with us. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days after receiving your order. To be eligible for a return, the item must be unused, unworn, unopened, and in the same condition that you received it. The product must also include all original packaging and accessories.

To start a return request, please contact our customer support team at:

Email: Support@Nutrafolaion.shop
Phone: +1 832-350-1670

Please provide your order number, product details, and the reason for your return request. Our team will review your request and provide further instructions.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the refund will be processed to your original payment method. Please allow several business days for your bank or payment provider to complete the transaction.

Non-Returnable Items

Certain items may not be eligible for return, including:

Products that have been used or damaged after delivery
Items without original packaging
Clearance or final sale items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will review the issue and provide an appropriate solution, including replacement or refund when applicable.

Return Shipping

Customers may be responsible for return shipping costs unless the return is caused by an error from our side, such as receiving a defective or incorrect product.